 |
|
|
Q: |
Registry Name Not Found
|
|
|
A: |
Windows NT: Log in as admin and edit registry under the regedt32.exe file and the HK_Local_Machine file. Software entry and Hitachi section. Giving "everyone" "full control" - subkey box is to be checked. Note: if unfamiliar with the registry, call HSGT or get help before making any changes.
|
|
|
Q: |
Acad Exception Violation
|
|
|
A: |
Windows NT: Increase swap file size and free up disk space. Windows 95/98: Allow Windows to handle the memory allocation. Always points to resources 32 meg RAM minimum. Under "Preferences" in AutoCAD, point temporary file location to a new drive (that windows also points to).
|
|
|
|
|
A: |
Windows NT, 95/98: Acad.rx file has not been rewritten. Programs are not located in same directory. Entered through different icon for the product they wish to run.
|
|
|
|
|
A: |
Windows NT, 95/98: In wrong product for the commands given. Acad.rx file not rewritten to include product being run. Products not loaded into same directory.
|
|
|
Q: |
Authorization Code Invalid Format
|
|
|
A: |
Windows NT, 95/98: Use the _pkser command and verify the serial numbers match on the screen and on the fax sheet. Using wrong auth. Code for the product being loaded. Error in entering the auth code. If second or more trial then uninstall must be done from the product level (not Windows add/remove programs). Check registry to assure "mappings" was over written. New codes may need to be issued.
|
|
|
|
|
A: |
Windows NT, 95/98: At command line, type in command "menuload" to manually load menus wanted. Menu files will autoload on next start up.
|
|
|
Q: |
Menus Turn to Smiley Faces
|
|
|
A: |
Windows NT, 95/98: Menu files corrupted. Delete corrupted menu files, reload good files and reboot machine. Contact HSGT Technical Support to obtain good files or use the files supplied on the CD (IS 05). Exercise caution when copying files from other location. Reloading product is the extreme solution.
|
|
|
|
|
A: |
Windows NT, 95/98: On install, Name and/or Organization fields have less then three characters.
|
|
|
|
|
A: |
Windows NT, 95/98: System date set wrong. A temp file(s) has date ahead of expiration time.
|
|
|
Q: |
Registry Wrong Version
|
|
|
A: |
Windows NT, 95/98: Wrong code generator used for codes. Generate new codes using correct generator.
|
|
|
|
|
A: |
NT, 95, 98-using gray scale or color image when image must be "monochrome".
|
|
|
Q: |
Traced Line Comes out as Large block
|
|
|
A: |
NT, 95, 98-set width under preferences to "0".
|
|
|
Q: |
Trace Parameters Don't Hold or Won't Change
|
|
|
A: |
NT, 95, 98-need to go into the edit screen and then exit out. No modifications need be done.
|
|
|
Q: |
Need to Logon as Administrator Account
|
|
|
A: |
NT, 95, 98- Has loaded Image Edit and run the program and then tried to load Tracer. Edit makes registry entry for Tracer which has a false value. Delete out the entry for Tracer and reinstall the Tracer with clean registry. Note: Other products may have been loaded but Edit is the one that makes the entry. System files are found on the network. They need to be local.
|
|
|
 |
